Tenant-aware identity
Entity identity includes tenant scope so identical addresses in different estates do not collide.
MSP & MULTI-TENANT
One operations platform. Many customer boundaries.
AmrudAi is being designed for service providers and large organizations that need centralized operations without collapsing customer identity, authorization, address space or evidence into one shared context.
MSP OperationsCross-customer health · sensors · SLA risk · upgradesCustomer A18 sites · 4 sensorsHealthyCustomer B12 sites · 3 sensorsDegradedCustomer C26 sites · 6 sensorsCritical
Tenant-aware identity keeps overlapping address spaces and customer evidence isolated.
MULTI-TENANT OPERATIONS
Isolation is a backend requirement — not a UI filter.
Role-scoped access
MSP operators can span authorized customers; customer users remain bounded to their estate.
Noisy-neighbor controls
Quota, cardinality and query controls are part of shared-service continuity.
White-label direction
The product shell is designed to support effective commercial branding by licensed tenant context.
Sensor Pools & Regions
Tenant-scoped locality, capacity, role and failure-domain placement concepts.
Audit across scope
Actions retain actor, tenant, resource and policy context for accountability.
SERVICE PROVIDER VIEW
Operate at MSP level without hiding customer-level evidence.
- Customer health and critical-impact summaries
- Sensor and collection health
- Version / upgrade visibility
- SLA / service-assurance risk
- Role-aware customer switching
- Customer drilldown with tenant scope preserved
Customer AHealthy18 sites · 4 sensorsCustomer BDegraded12 sites · 3 sensorsCustomer CCritical26 sites · 6 sensorsCustomer DHealthy8 sites · 2 sensors