Network change
NCM, firewall, load balancer and device configuration evidence.
INTEGRATIONS & CHANGE EVIDENCE
Bring external context into the same incident model.
AmrudAi is being designed to integrate with systems that know about tickets, deployments, cloud changes, SaaS state, carriers and security controls — without treating those systems as automatic truth about monitored health.
ITSMCI/CDCloudSaaSCarrierSecurity
→
AmrudAiNormalize · correlate · preserve provenance→
Incident ContextWhat changed?What is impacted?What should be validated?
CHANGE INTELLIGENCE
“What changed?” should be answerable across the whole estate.
Application release
CI/CD, Git/release revisions and application configuration metadata.
Infrastructure / IaC
Terraform/IaC, cloud control-plane and Kubernetes/Helm/GitOps rollout evidence.
Database
Deployment/schema metadata and operational change evidence where exposed.
Maintenance
Patch, reboot, certificate rotation, planned maintenance and policy changes.
ITSM change
Ticket/change references used as supporting context, not monitored-health authority.