Technology coverage & enterprise workflows

Connect operational evidence to the systems your teams use.

AmrudAi supports monitoring integrations & technology coverage for enterprise operations. Connect network and hardware OEMs, operating systems, cloud services, databases and service-management tools. Use ready-to-use technology packs and open telemetry, then extend custom coverage with MIB Studio and API Studio.

The application experience

API Studio

See the complete workspace. Enlarge any image to inspect its panels, navigation and evidence at actual size.

API Studio — illustrative product view with sample data. Illustrative product view · Sample data
Map REST, GraphQL and webhook sources into typed, versioned observability contracts.
ITSM & CMDB Operations — illustrative product view with sample data. Illustrative product view · Sample data
Reconcile service identities and keep ticket delivery, enrichment and recovery receipts visible.

Your technology. Connected.

Across vendors.
Across your entire estate.

Find your hardware, software and service integrations. Technology packs bring discovery, telemetry, topology and operational workflows into the same context.

Monitored technologies and integrations. Logos identify their respective products and owners.

88 technology brands

Cisco logo

Cisco

Network & security

Products & platforms

  • Cisco IOS
  • Cisco IOS-XE
  • Cisco NX-OS
  • Cisco MDS / Fibre Channel fabric
  • Cisco CUCM
  • Cisco CIMC
Explore monitoring context
  • Device discovery and inventory
  • Availability and performance
  • Interfaces, events and protocol state
  • Topology and operational context
  • Diagnostics and configuration through the applicable pack
  • Chassis and component inventory
  • Hardware, power and thermal health
  • Lifecycle/event evidence
  • Infrastructure and incident correlation
Official technology website ↗
Juniper Networks logo

Juniper Networks

Network & security

Products & platforms

  • Juniper Junos
  • J-Flow
Explore monitoring context
  • Device discovery and inventory
  • Availability and performance
  • Interfaces, events and protocol state
  • Topology and operational context
  • Diagnostics and configuration through the applicable pack
Official technology website ↗
Arista Networks logo

Arista Networks

Network & security

Products & platforms

  • Arista EOS
Explore monitoring context
  • Device discovery and inventory
  • Availability and performance
  • Interfaces, events and protocol state
  • Topology and operational context
  • Diagnostics and configuration through the applicable pack
Official technology website ↗
Fortinet logo

Fortinet

Network & security

Products & platforms

  • Fortinet FortiOS
Explore monitoring context
  • Device discovery and inventory
  • Availability and performance
  • Interfaces, events and protocol state
  • Topology and operational context
  • Diagnostics and configuration through the applicable pack
Official technology website ↗
Palo Alto Networks logo

Palo Alto Networks

Network & security

Products & platforms

  • Palo Alto PAN-OS
Explore monitoring context
  • Device discovery and inventory
  • Availability and performance
  • Interfaces, events and protocol state
  • Topology and operational context
  • Diagnostics and configuration through the applicable pack
Official technology website ↗
HPE Aruba Networking logo

HPE Aruba Networking

Network & security

Products & platforms

  • Aruba / HPE networking
Explore monitoring context
  • Device discovery and inventory
  • Availability and performance
  • Interfaces, events and protocol state
  • Topology and operational context
  • Diagnostics and configuration through the applicable pack
Official technology website ↗
Hewlett Packard Enterprise logo

Hewlett Packard Enterprise

Hardware & facilities

Products & platforms

  • HPE iLO
  • HPE storage
Explore monitoring context
  • Chassis and component inventory
  • Hardware, power and thermal health
  • Lifecycle/event evidence
  • Infrastructure and incident correlation
  • Capacity and growth
  • Throughput, IOPS and latency
  • Controllers, pools, volumes and disks
  • Replication and dependency evidence
Official technology website ↗
Dell Technologies logo

Dell Technologies

Network & security

Products & platforms

  • Dell networking
  • Dell iDRAC
  • Dell EMC storage
Explore monitoring context
  • Device discovery and inventory
  • Availability and performance
  • Interfaces, events and protocol state
  • Topology and operational context
  • Diagnostics and configuration through the applicable pack
  • Chassis and component inventory
  • Hardware, power and thermal health
  • Lifecycle/event evidence
  • Infrastructure and incident correlation
  • Capacity and growth
  • Throughput, IOPS and latency
  • Controllers, pools, volumes and disks
  • Replication and dependency evidence
Official technology website ↗
Extreme Networks logo

Extreme Networks

Network & security

Products & platforms

  • Extreme networking
Explore monitoring context
  • Device discovery and inventory
  • Availability and performance
  • Interfaces, events and protocol state
  • Topology and operational context
  • Diagnostics and configuration through the applicable pack
Official technology website ↗
Check Point logo

Check Point

Network & security

Products & platforms

  • Check Point network/security products
Explore monitoring context
  • Device discovery and inventory
  • Availability and performance
  • Interfaces, events and protocol state
  • Topology and operational context
  • Diagnostics and configuration through the applicable pack
Official technology website ↗
F5 logo

F5

Network & security

Products & platforms

  • F5 load-balancer / ADC products
Explore monitoring context
  • Device discovery and inventory
  • Availability and performance
  • Interfaces, events and protocol state
  • Topology and operational context
  • Diagnostics and configuration through the applicable pack
Official technology website ↗
NetApp logo

NetApp

Storage & SAN

Products & platforms

  • NetApp storage
Explore monitoring context
  • Capacity and growth
  • Throughput, IOPS and latency
  • Controllers, pools, volumes and disks
  • Replication and dependency evidence
Official technology website ↗
Pure Storage / Everpure logo

Pure Storage / Everpure

Storage & SAN

Products & platforms

  • Pure Storage arrays
Explore monitoring context
  • Capacity and growth
  • Throughput, IOPS and latency
  • Controllers, pools, volumes and disks
  • Replication and dependency evidence
Official technology website ↗
Linux logo

Linux

Operating systems

Products & platforms

  • Linux
Explore monitoring context
  • Host and resource health
  • Process and service evidence
  • OS/event evidence
  • Agent or governed remote collection according to the operating-system profile
Official technology website ↗
Red Hat logo

Red Hat

Operating systems

Products & platforms

  • Red Hat Enterprise Linux (RHEL)
Explore monitoring context
  • Host and resource health
  • Process and service evidence
  • OS/event evidence
  • Agent or governed remote collection according to the operating-system profile
Official technology website ↗
Ubuntu logo

Ubuntu

Operating systems

Products & platforms

  • Ubuntu
Explore monitoring context
  • Host and resource health
  • Process and service evidence
  • OS/event evidence
  • Agent or governed remote collection according to the operating-system profile
Official technology website ↗
SUSE logo

SUSE

Operating systems

Products & platforms

  • SUSE Linux Enterprise Server (SLES)
Explore monitoring context
  • Host and resource health
  • Process and service evidence
  • OS/event evidence
  • Agent or governed remote collection according to the operating-system profile
Official technology website ↗
Oracle logo

Oracle

Operating systems

Products & platforms

  • Oracle Linux
  • Oracle Database
  • Oracle WebLogic
  • Oracle SOA
  • Oracle Cloud Infrastructure (OCI)
Explore monitoring context
  • Host and resource health
  • Process and service evidence
  • OS/event evidence
  • Agent or governed remote collection according to the operating-system profile
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
  • Account/project/subscription inventory
  • Cloud resource and network relationships
  • Health, quota and provider-change evidence
  • Governed API collection and source health
Official technology website ↗
IBM logo

IBM

Operating systems

Products & platforms

  • IBM AIX
  • IBM Db2
  • IBM WebSphere
  • IBM MQ
Explore monitoring context
  • Host and resource health
  • Process and service evidence
  • OS/event evidence
  • Agent or governed remote collection according to the operating-system profile
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
Microsoft logo

Microsoft

Operating systems

Products & platforms

  • Windows
  • Windows Server
  • Windows Infrastructure
  • Active Directory / Domain Controller
  • Active Directory replication
  • Microsoft DNS
  • Microsoft DHCP
  • Windows certificate health
  • Microsoft Hyper-V
  • Microsoft IIS
  • Windows Task Scheduler
  • Microsoft DNS/DHCP integration
Explore monitoring context
  • Host and resource health
  • Process and service evidence
  • OS/event evidence
  • Agent or governed remote collection according to the operating-system profile
  • Host, cluster and VM discovery
  • Performance, contention and capacity
  • Datastore and virtual-network relationships
  • Events and cross-domain investigation
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
  • Schedule and execution state
  • Missed, late, stuck and failed runs
  • Duration, dependencies and SLA-window risk
  • Address, subnet and lease context
  • DNS/DHCP reconciliation
  • Conflict, utilization and history
Official technology website ↗
Microsoft Entra ID logo

Microsoft Entra ID

Identity & shared services

Products & platforms

  • Microsoft Entra ID
Explore monitoring context
  • Approved authentication and identity federation
  • Resource-scoped authorization remains in AmrudAi
  • Protocol and credential policy
Official technology website ↗
VMware logo

VMware

Virtualization

Products & platforms

  • VMware vSphere
  • VMware vCenter
  • VMware ESXi
Explore monitoring context
  • Host, cluster and VM discovery
  • Performance, contention and capacity
  • Datastore and virtual-network relationships
  • Events and cross-domain investigation
Official technology website ↗
Nutanix logo

Nutanix

Virtualization

Products & platforms

  • Nutanix cluster / node / CVM / VM
Explore monitoring context
  • Host, cluster and VM discovery
  • Performance, contention and capacity
  • Datastore and virtual-network relationships
  • Events and cross-domain investigation
Official technology website ↗
Proxmox logo

Proxmox

Virtualization

Products & platforms

  • Proxmox cluster / node / VM / container
Explore monitoring context
  • Host, cluster and VM discovery
  • Performance, contention and capacity
  • Datastore and virtual-network relationships
  • Events and cross-domain investigation
Official technology website ↗
KVM logo

KVM

Virtualization

Products & platforms

  • KVM
Explore monitoring context
  • Host, cluster and VM discovery
  • Performance, contention and capacity
  • Datastore and virtual-network relationships
  • Events and cross-domain investigation
Official technology website ↗
Red Hat OpenShift logo

Red Hat OpenShift

Virtualization

Products & platforms

  • OpenShift Virtualization
  • OpenShift
Explore monitoring context
  • Host, cluster and VM discovery
  • Performance, contention and capacity
  • Datastore and virtual-network relationships
  • Events and cross-domain investigation
  • Cluster-to-container hierarchy
  • Health, resource use and restarts
  • Workload events and service relationships
  • Infrastructure and cloud context
Official technology website ↗
Kubernetes logo

Kubernetes

Containers & Kubernetes

Products & platforms

  • Kubernetes
Explore monitoring context
  • Cluster-to-container hierarchy
  • Health, resource use and restarts
  • Workload events and service relationships
  • Infrastructure and cloud context
Official technology website ↗
Amazon Web Services logo

Amazon Web Services

Containers & Kubernetes

Products & platforms

  • Amazon EKS
  • Amazon DynamoDB
  • AWS API Gateway
  • AWS
Explore monitoring context
  • Cluster-to-container hierarchy
  • Health, resource use and restarts
  • Workload events and service relationships
  • Infrastructure and cloud context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
  • Account/project/subscription inventory
  • Cloud resource and network relationships
  • Health, quota and provider-change evidence
  • Governed API collection and source health
Official technology website ↗
Microsoft Azure logo

Microsoft Azure

Containers & Kubernetes

Products & platforms

  • Azure AKS
  • Azure Cosmos DB
  • Azure API Management
  • Azure
  • Azure Virtual Desktop
Explore monitoring context
  • Cluster-to-container hierarchy
  • Health, resource use and restarts
  • Workload events and service relationships
  • Infrastructure and cloud context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
  • Account/project/subscription inventory
  • Cloud resource and network relationships
  • Health, quota and provider-change evidence
  • Governed API collection and source health
  • Operational availability and experience
  • Resource and dependency evidence
  • Explicit user-data privacy boundaries
Official technology website ↗
Google Cloud logo

Google Cloud

Containers & Kubernetes

Products & platforms

  • Google GKE
  • Google Cloud Platform (GCP)
Explore monitoring context
  • Cluster-to-container hierarchy
  • Health, resource use and restarts
  • Workload events and service relationships
  • Infrastructure and cloud context
  • Account/project/subscription inventory
  • Cloud resource and network relationships
  • Health, quota and provider-change evidence
  • Governed API collection and source health
Official technology website ↗
Docker logo

Docker

Containers & Kubernetes

Products & platforms

  • Docker
Explore monitoring context
  • Cluster-to-container hierarchy
  • Health, resource use and restarts
  • Workload events and service relationships
  • Infrastructure and cloud context
Official technology website ↗
containerd logo

containerd

Containers & Kubernetes

Products & platforms

  • containerd
Explore monitoring context
  • Cluster-to-container hierarchy
  • Health, resource use and restarts
  • Workload events and service relationships
  • Infrastructure and cloud context
Official technology website ↗
CRI-O logo

CRI-O

Containers & Kubernetes

Products & platforms

  • CRI-O
Explore monitoring context
  • Cluster-to-container hierarchy
  • Health, resource use and restarts
  • Workload events and service relationships
  • Infrastructure and cloud context
Official technology website ↗
Microsoft SQL Server logo

Microsoft SQL Server

Databases & data platforms

Products & platforms

  • Microsoft SQL Server
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
PostgreSQL logo

PostgreSQL

Databases & data platforms

Products & platforms

  • PostgreSQL
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
MySQL logo

MySQL

Databases & data platforms

Products & platforms

  • MySQL
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
MariaDB logo

MariaDB

Databases & data platforms

Products & platforms

  • MariaDB
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
SAP logo

SAP

Databases & data platforms

Products & platforms

  • SAP HANA
  • SAP NetWeaver
  • SAP PI/PO
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
MongoDB logo

MongoDB

Databases & data platforms

Products & platforms

  • MongoDB
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
Apache Cassandra logo

Apache Cassandra

Databases & data platforms

Products & platforms

  • Apache Cassandra
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
Redis logo

Redis

Databases & data platforms

Products & platforms

  • Redis
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
Valkey logo

Valkey

Databases & data platforms

Products & platforms

  • Valkey
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
Elasticsearch logo

Elasticsearch

Databases & data platforms

Products & platforms

  • Elasticsearch
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
OpenSearch logo

OpenSearch

Databases & data platforms

Products & platforms

  • OpenSearch
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
Apache Kafka logo

Apache Kafka

Databases & data platforms

Products & platforms

  • Apache Kafka
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
ClickHouse logo

ClickHouse

Databases & data platforms

Products & platforms

  • ClickHouse
Explore monitoring context
  • Availability and connection health
  • Sessions, resources and replication
  • Relevant engine-specific performance evidence
  • Governed query and investigation context
Official technology website ↗
Apache Tomcat logo

Apache Tomcat

Middleware & application platforms

Products & platforms

  • Apache Tomcat
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
JBoss / Red Hat logo

JBoss / Red Hat

Middleware & application platforms

Products & platforms

  • JBoss
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
WildFly logo

WildFly

Middleware & application platforms

Products & platforms

  • WildFly
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
.NET logo

.NET

Middleware & application platforms

Products & platforms

  • .NET
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
Node.js logo

Node.js

Middleware & application platforms

Products & platforms

  • Node.js
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
Apache HTTP Server logo

Apache HTTP Server

Middleware & application platforms

Products & platforms

  • Apache HTTP Server
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
NGINX logo

NGINX

Middleware & application platforms

Products & platforms

  • NGINX
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
HAProxy logo

HAProxy

Middleware & application platforms

Products & platforms

  • HAProxy
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
RabbitMQ logo

RabbitMQ

Middleware & application platforms

Products & platforms

  • RabbitMQ
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
Apache ActiveMQ logo

Apache ActiveMQ

Middleware & application platforms

Products & platforms

  • Apache ActiveMQ
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
TIBCO logo

TIBCO

Middleware & application platforms

Products & platforms

  • TIBCO EMS
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
MuleSoft logo

MuleSoft

Middleware & application platforms

Products & platforms

  • MuleSoft
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
Apigee logo

Apigee

Middleware & application platforms

Products & platforms

  • Apigee
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
Kong logo

Kong

Middleware & application platforms

Products & platforms

  • Kong
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
Java / JVM logo

Java / JVM

Middleware & application platforms

Products & platforms

  • JVM
Explore monitoring context
  • Service availability and performance
  • Requests, errors and latency where exposed
  • Thread, connection or message queues as applicable
  • Runtime and infrastructure dependencies
Official technology website ↗
Microsoft 365 logo

Microsoft 365

Microsoft 365 & collaboration

Products & platforms

  • Microsoft 365
Explore monitoring context
  • Service and operational health through permitted interfaces
  • Provider and endpoint evidence
  • Service dependencies and alert context
Official technology website ↗
Microsoft Exchange logo

Microsoft Exchange

Microsoft 365 & collaboration

Products & platforms

  • Exchange Online
  • On-premises Exchange
Explore monitoring context
  • Service and operational health through permitted interfaces
  • Provider and endpoint evidence
  • Service dependencies and alert context
Official technology website ↗
Microsoft Teams logo

Microsoft Teams

Microsoft 365 & collaboration

Products & platforms

  • Microsoft Teams
  • Microsoft Teams notifications / ChatOps
Explore monitoring context
  • Service and operational health through permitted interfaces
  • Provider and endpoint evidence
  • Service dependencies and alert context
  • Policy-based notifications and escalation
  • Authorized recipient/service routing
  • Delivery and integration health
Official technology website ↗
Microsoft SharePoint logo

Microsoft SharePoint

Microsoft 365 & collaboration

Products & platforms

  • SharePoint
Explore monitoring context
  • Service and operational health through permitted interfaces
  • Provider and endpoint evidence
  • Service dependencies and alert context
Official technology website ↗
Microsoft OneDrive logo

Microsoft OneDrive

Microsoft 365 & collaboration

Products & platforms

  • OneDrive
Explore monitoring context
  • Service and operational health through permitted interfaces
  • Provider and endpoint evidence
  • Service dependencies and alert context
Official technology website ↗
Informatica logo

Informatica

Batch & scheduled jobs

Products & platforms

  • ETL / Informatica-class systems
Explore monitoring context
  • Schedule and execution state
  • Missed, late, stuck and failed runs
  • Duration, dependencies and SLA-window risk
Official technology website ↗
Citrix logo

Citrix

End-user computing & VDI

Products & platforms

  • Citrix
Explore monitoring context
  • Operational availability and experience
  • Resource and dependency evidence
  • Explicit user-data privacy boundaries
Official technology website ↗
Omnissa Horizon logo

Omnissa Horizon

End-user computing & VDI

Products & platforms

  • Horizon
Explore monitoring context
  • Operational availability and experience
  • Resource and dependency evidence
  • Explicit user-data privacy boundaries
Official technology website ↗
ServiceNow logo

ServiceNow

ITSM & CMDB

Products & platforms

  • ServiceNow ITSM
  • ServiceNow CMDB / IRE
Explore monitoring context
  • Incident, Problem and Change workflow mapping
  • Comments/work notes and lifecycle synchronization where supported
  • CMDB and business-service context where supported
  • Governed authentication, mapping, retries and integration health
Official technology website ↗
Jira Service Management logo

Jira Service Management

ITSM & CMDB

Products & platforms

  • Jira Service Management
Explore monitoring context
  • Incident, Problem and Change workflow mapping
  • Comments/work notes and lifecycle synchronization where supported
  • CMDB and business-service context where supported
  • Governed authentication, mapping, retries and integration health
Official technology website ↗
BMC logo

BMC

ITSM & CMDB

Products & platforms

  • BMC Helix
  • BMC Remedy
Explore monitoring context
  • Incident, Problem and Change workflow mapping
  • Comments/work notes and lifecycle synchronization where supported
  • CMDB and business-service context where supported
  • Governed authentication, mapping, retries and integration health
Official technology website ↗
ManageEngine logo

ManageEngine

ITSM & CMDB

Products & platforms

  • ServiceDesk Plus
  • ServiceDesk Plus MSP
Explore monitoring context
  • Incident, Problem and Change workflow mapping
  • Comments/work notes and lifecycle synchronization where supported
  • CMDB and business-service context where supported
  • Governed authentication, mapping, retries and integration health
Official technology website ↗
SummitAI / SymphonyAI logo

SummitAI / SymphonyAI

ITSM & CMDB

Products & platforms

  • SummitAI
Explore monitoring context
  • Incident, Problem and Change workflow mapping
  • Comments/work notes and lifecycle synchronization where supported
  • CMDB and business-service context where supported
  • Governed authentication, mapping, retries and integration health
Official technology website ↗
Freshservice logo

Freshservice

ITSM & CMDB

Products & platforms

  • Freshservice
  • Freshservice MSP
  • Freshworks service-management integration
Explore monitoring context
  • Incident, Problem and Change workflow mapping
  • Comments/work notes and lifecycle synchronization where supported
  • CMDB and business-service context where supported
  • Governed authentication, mapping, retries and integration health
Official technology website ↗
Ivanti logo

Ivanti

ITSM & CMDB

Products & platforms

  • Ivanti Neurons for ITSM
Explore monitoring context
  • Incident, Problem and Change workflow mapping
  • Comments/work notes and lifecycle synchronization where supported
  • CMDB and business-service context where supported
  • Governed authentication, mapping, retries and integration health
Official technology website ↗
SolarWinds logo

SolarWinds

ITSM & CMDB

Products & platforms

  • SolarWinds Service Desk
Explore monitoring context
  • Incident, Problem and Change workflow mapping
  • Comments/work notes and lifecycle synchronization where supported
  • CMDB and business-service context where supported
  • Governed authentication, mapping, retries and integration health
Official technology website ↗
TOPdesk logo

TOPdesk

ITSM & CMDB

Products & platforms

  • TOPdesk
Explore monitoring context
  • Incident, Problem and Change workflow mapping
  • Comments/work notes and lifecycle synchronization where supported
  • CMDB and business-service context where supported
  • Governed authentication, mapping, retries and integration health
Official technology website ↗
SysAid logo

SysAid

ITSM & CMDB

Products & platforms

  • SysAid
Explore monitoring context
  • Incident, Problem and Change workflow mapping
  • Comments/work notes and lifecycle synchronization where supported
  • CMDB and business-service context where supported
  • Governed authentication, mapping, retries and integration health
Official technology website ↗
HaloITSM logo

HaloITSM

ITSM & CMDB

Products & platforms

  • HaloITSM
Explore monitoring context
  • Incident, Problem and Change workflow mapping
  • Comments/work notes and lifecycle synchronization where supported
  • CMDB and business-service context where supported
  • Governed authentication, mapping, retries and integration health
Official technology website ↗
Slack logo

Slack

Notifications & collaboration

Products & platforms

  • Slack
Explore monitoring context
  • Policy-based notifications and escalation
  • Authorized recipient/service routing
  • Delivery and integration health
Official technology website ↗
WhatsApp Business logo

WhatsApp Business

Notifications & collaboration

Products & platforms

  • WhatsApp Business / approved provider API
Explore monitoring context
  • Policy-based notifications and escalation
  • Authorized recipient/service routing
  • Delivery and integration health
Official technology website ↗
PagerDuty logo

PagerDuty

Notifications & collaboration

Products & platforms

  • PagerDuty
Explore monitoring context
  • Policy-based notifications and escalation
  • Authorized recipient/service routing
  • Delivery and integration health
Official technology website ↗
Infoblox logo

Infoblox

IPAM & DNS/DHCP

Products & platforms

  • Infoblox
Explore monitoring context
  • Address, subnet and lease context
  • DNS/DHCP reconciliation
  • Conflict, utilization and history
Official technology website ↗
OpenTelemetry logo

OpenTelemetry

Telemetry & open standards

Products & platforms

  • OpenTelemetry
  • OpenTelemetry Collector
  • OTLP/gRPC
  • OTLP/HTTP
Explore monitoring context
  • OTLP metrics and structured logs
  • Resource and instrumentation context
  • Trace/span correlation and bounded evidence
  • Authenticated source binding and ingestion quality
Official technology website ↗
Google Gemini logo

Google Gemini

AI providers

Products & platforms

  • Gemini
Explore monitoring context
  • Governed operational explanation and assistance
  • Policy-controlled context and data boundaries
  • Provider/model audit and optionality
Official technology website ↗
OpenAPI logo

OpenAPI

API & schema standards

Products & platforms

  • OpenAPI
Explore monitoring context
  • Schema import and semantic mapping
  • Credential references and permitted endpoints
  • Validation, preview and versioned pack lifecycle
Official technology website ↗
Swagger logo

Swagger

API & schema standards

Products & platforms

  • Swagger
Explore monitoring context
  • Schema import and semantic mapping
  • Credential references and permitted endpoints
  • Validation, preview and versioned pack lifecycle
Official technology website ↗

Monitoring depth follows the product family, exposed interfaces and applicable technology pack. Brand names identify monitored technologies and integrations; they do not imply a customer relationship or endorsement.

Open collection & source interfaces

Connect through the protocols
your infrastructure already speaks.

Network telemetry

SNMP v1/v2c/v3 SNMP traps / informs ICMPv4 / ICMPv6 Syslog UDP/TCP/TLS NETCONF RESTCONF gNMI / gRPC NetFlow v5/v9 IPFIX sFlow J-Flow CDP LLDP ARP / FDB

Routing and network state

BGP OSPF IS-IS BFD MPLS VXLAN / EVPN VRF VLAN STP / RSTP / MSTP HSRP / VRRP LACP QoS / CBQoS Multicast / PIM IP SLA SD-WAN VPN / IPsec

Infrastructure collection

SSH WinRM WMI CIM Redfish IPMI Windows / Linux Agents REST APIs OTLP/gRPC OTLP/HTTP

Identity and shared services

Active Directory LDAP SAML OIDC OAuth2 Microsoft Entra ID MFA Kerberos RADIUS TACACS DNS DHCP NTP PKI / certificates

Synthetic checks and transfer

ICMP TCP DNS HTTP / HTTPS REST API TLS certificates SCP SFTP

MIB and API Studio formats

MIB / OID definitions OpenAPI Swagger JSON XML REST schemas Pagination / cursors Chained endpoints Webhooks

Explicit legacy compatibility

Telnet FTP TFTP SNMP v1/v2c and legacy security modes where enabled

Standards-based and custom sources

Generic Redfish / IPMI

Redfish · IPMI · Server hardware management

Backup & Data Protection

Backup server / Agent / proxy · Backup jobs and policies · Repositories · Replication targets · Tape / library where applicable

Security SaaS and external security tools

SIEM · EDR · Email security · CSPM / CNAPP · External-risk intelligence · Vulnerability management

External APM integrations

APM integration packs

Batch and scheduled jobs

cron · API-driven jobs · Scripts · ETL jobs

Email, SMS and webhooks

Email · SMTP relay · SMS through an approved service · Webhook · Generic REST connector

Printing, kiosks and signage

Printing infrastructure · Kiosk / plant terminals · Signage

Network technology families

Routers · Switches · WLAN controllers / access points · Firewalls · Load balancers / ADC · SD-WAN · VPN / IPsec · UPS / PDU · Fibre Channel fabrics

Unix and compatible Linux environments

Unix / Linux environments beyond the explicitly named distributions

Have a custom device or API?

MIB Studio and API Studio connect custom technology to the same entity, metric, alert and investigation model.

MIB Studio ↗ API Studio ↗

The capability in detail

Connect technologies, teams and workflows.

01

Technology-aware capability packs

Bring identification, preflight, inventory, collection, topology, dashboards, alert semantics and diagnostics together in one versioned pack model.

02

Dimensional compatibility

Review vendor, model, firmware, API and protocol scope by capability: discovery, L1/L2, routing, topology, diagnostics, NCM and security. A product name alone is not a complete support matrix.

03

ITSM lifecycle integration

Connect incident, problem, change, change-task, approval, maintenance, assignment and evidence concepts, with public comments distinct from internal work notes.

04

Enriched incident context

Carry qualified cause/confidence, impact, correlated alerts, configuration changes and recommended next steps into the permitted external workflow.

05

CMDB enrichment and publication

Bind external CIs to canonical entities. Use explicit field/class authority, visible match confidence and auditable conflicts rather than silent last-write-wins.

06

Declarative Mapping Studio

Map internal/external fields, direction, type, enum, default, null behavior, authority and conflict policy. Preview, test, version, promote and roll back mappings.

07

Integration Test Sandbox

Check connectivity, TLS/proxy, authentication, permissions, edition/API capability, mappings and lifecycle behavior. Return meaningful supported, limited, missing-permission or unsupported states.

08

Delivery health and recovery

Inspect durable queue/inbox/outbox behavior, retries, rate limits, idempotency, quarantined failures and pause/drain/replay controls.

09

Notification channels

Route actionable notifications through email, Microsoft Teams, Slack, webhooks and configured WhatsApp Business, SMS or PagerDuty adapters, with ownership and delivery status visible.

10

MIB, YANG & pack validation

Resolve MIB dependencies, inspect OIDs, tables and notifications, map YANG models, and test packs against SNMP, API, CLI, trap and syslog samples. Version and source provenance stay attached to the mapping.

11

API Studio & automation contracts

Define monitoring sources with OpenAPI/schema import, governed authentication, JSON/XML mappings and bounded pagination. Public automation contracts specify scoped authorization, versioning, idempotent bulk/job requests and traceable errors.

12

OpenTelemetry and extensibility governance

Bring approved metrics/log sources into the identity and investigation model. Govern signed pack versions, compatibility and administrator-confirmed suggestions; keep routine operational configuration in supported UI/API workflows.

From information to action

A connected operational workflow.

  1. 01

    Select the exact product

    Record the vendor, edition, version, authentication and intended workflow or monitoring scope.

  2. 02

    Test before activation

    Validate connectivity, permissions, mappings and real capability boundaries in the sandbox.

  3. 03

    Choose data authority

    Declare the permitted sync directions and preserve technical monitoring truth.

  4. 04

    Operate with visibility

    Monitor delivery, conflicts, retries and versioned configuration over time.

Connect your operational toolchain

Fit the way your team operates.

Use Capability Packs and integrations to connect monitored technologies, operational workflows and customer-owned data sources.

  • Connect ServiceNow, Jira Service Management, BMC Helix and ManageEngine ServiceDesk Plus or ServiceDesk Plus MSP for incident, change and CMDB workflows.
  • Extend those workflows to Ivanti Neurons for ITSM, Freshservice/MSP, SolarWinds Service Desk, TOPdesk, SysAid and HaloITSM through the appropriate connector.
  • Bring network, Linux/Windows, hardware, virtualization, storage, Kubernetes, database and public-cloud evidence into one canonical operational model.
  • Match each connector to its edition, API, authentication, permissions, field authority and workflow requirements.
  • Use MIB Studio, YANG models and API Studio within the versioned Capability Pack architecture. Customer-imported models and templates retain provenance and redistribution permissions.

How should you validate an integration?

Does closing an ITSM ticket resolve a monitored outage?

No. Ticket lifecycle and monitored health remain separate. Recovery is qualified from the appropriate operational evidence and then synchronized according to policy.

Can the external CMDB overwrite discovered technical facts?

AmrudAi gives fields and entity classes explicit authority. Observed reachability, telemetry, configuration, routing and technical relationships retain their operational source; CMDB conflicts are visible and resolved through governed mappings.

How do we choose the integrations for our environment?

Start with the products and workflows in this catalog. Your AmrudAi proposal records the required connectors, monitored technologies, software versions and deployment scope; onboarding then applies the appropriate access and mappings.

Can customers extend coverage?

AmrudAi includes MIB Studio, API Studio, custom packs and test fixtures within one governed extension architecture. Customer-supplied content retains its own provenance and redistribution limits.

How can we build dependable automation around AmrudAi?

Use versioned APIs with scoped access, pagination and query limits, idempotent bulk or job requests, correlation IDs and stable error codes. Routine configuration uses supported UI and API workflows, with migration windows for breaking contract changes.

See the workflow in your environment.

Explore the technology, service dependencies and operating requirements that matter to your team.